01423 5637680

Lifelong Learning

View navigation

Refund policy

Refund Policy

If you would like to apply for a refund please contact the office directly.

A full refund will be given if:

  • The course time or dates change following you signing up and it is no longer convenient for you to attend.
  • The course closes because there are insufficient numbers on the course.
  • You sign up and change your mind up to 14 days of the course start date, a £5 charge will be made.

Any bookings made 14 days prior to the course starting will not be eligible for refunds.

A refund will be given, if after the first class you find that the course is not suitable – in this case a £5 fee charge will be made.

In all other circumstances, and once the course progresses after the 1st week, we only offer a refund in exceptional circumstances, and will be subject to a £10 administration fee.