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Refund policy

Refund Policy

If you would like to apply for a refund please contact the office directly.

A full refund will be given if:

  • The course closes because there are insufficient numbers on the course. Our courses need a minimum of 6 students taking part, although we may consider running the course with less students, and charge extra pro rata.

A partial refund will be given if:

After the first class you find that the course isn’t suitable –a £10 charge will be made.

You sign up and need to cancel up to 10 working days of the course start date, a £10 charge will be made.

If you sign up and ask for a refund more than 10 working days before the course start date a £5 charge will be made.

 

No refund will be given if:

You cancel within 14 days of the course starting, or once the course progresses after the 1st week of the course starting.

 

Exceptional circumstances

For all other cancellations we only offer a refund in exceptional circumstances, this will be subject to a £10 charge. Refunds will be considered on a case by case basis